The Social Flooring Index

Monitoring the Social State of the Flooring Industry

Monday, May 17, 2010

Social Flooring Blog Index Update - May 2010

Social Flooring IndexThe last formal portion of the Social Flooring Index looks at Blogs which I've updated for May 2010.

[Here is a link to the first update, Social Flooring Index: Blogs - Beta, issued in July 2009. The second Social Flooring Blog Index was issued in November 2009.]

You'll notice that I've added two columns to sort these flooring related blogs:

+ Role in the industry: association, consultant, misc, retailer [refers to anyone engaged in flooring commerce], trade show and writer.

+ Blog content

Social Flooring Blog Index methodology


I continue to use both the Hubspot website grader and the Hubspot blog grader. I find that the information that each gives is of value and relevant depending on the blog's publishing activity [i.e., static vs. dynamic].

A few observations about the Social Flooring Blog Index:

I noticed considerable improvement in the Blog Grade for those blogs I graded in November.

This listing includes 18 blogs included for the first time!

Go explore! I suggest you focus on those with a personal tone as they will offer you the most ideas for using the blog medium to bring your organization's personality to life.

Then, let me know what you think!

Disclaimer:

For the record, I have included three of my blogs [Flooring The Consumer, Social Flooring Index and Carpetology] in the listing for calibration and also because of relevant content.

Also, I am involved with the Carpet and Rug Institute Blog, the DOMOTEX Blog and the Floor Covering Institute Blog.

As usual, if I've missed an active blog, please let me know.

[Note to see the rightmost columns, expand the width of this page. Last column is tone [personal vs. impersonal] and you should be able to see enough of the word to figure out which is which. I'll work on making this more user friendly. 5/18/10: I've tweaked the table a bit.]




4/26/2010




[as of 5/15]






Blog
Website








Blog
Grader
Grade
Post. Freq.
Last Post
First Post
Tone
ASSOCIATION












carpet industry http://www.carpet-and-rug-institute-blog.com
98
96
2x per week
5/11/2010
Apr-09
personal
flooring, design http://floortalk.wfca.org/
88
98
monthly
4/22/2010
Sep-07
personal

CONSULTANT
xxxxxx
xxxxxx
xxxxxx
xxxxxx
xxxxxx
xxxxxx
xxxxxx
wood flooring http://hardwoodflooringnut.blogspot.com/
96
63
inconsistent
1/27/2010
Oct-07
personal
carpet, design http://Carpetology.blogspot.com
77
97
monthly
4/22/2010
Dec-08
personal
flooring info http://fromthefloorsup.com/
77
95
2x per week
4/30/2010
May-09
personal
flooring marketing http://FlooringTheConsumer.blogspot.com
77
98
2x per week
5/12/2010
Jun-06
personal
flooring industry http://www.socialflooringindex.com
69
89
2x per mo
4/26/2010
Sep-09
personal
flooring industry http://blog.floorcoveringinstitute.com/
69
85
1x per week
5/11/2010
Sep-09
personal
flooring info http://www.floorfacts.com/floor-blog/
42
73
inconsistent
11/18/2009
Feb-08
impersonal
flooring products http://www.flooringprofessor.com/flooring-blog.html
42
81
inconsistent
8/11/2009
Jul-07
impersonal
flooring industry http://blogs.findanyfloor.com/corporate/
20
94
inconsistent
3/9/2010
Aug-08
personal
flooring industry http://blogs.findanyfloor.com/pro/
20
91
4-5x per week
5/10/2010
Jun-08
impersonal
flooring products http://blogs.findanyfloor.com/consumer/
20
97
4x per week
5/10/2010
Jun-08
impersonal
Green flooring http://blogs.findanyfloor.com/green/
20
95
inconsistent
5/7/2010
Dec-08
impersonal
flooring, design http://www.scarletopustrendsblog.co.uk/
11
61
2x per week
5/14/2010
Feb-09
personal

MISCELLANEOUS
xxxxxx
xxxxxx
xxxxxx
xxxxxx
xxxxxx
xxxxxx
xxxxxx
flooring products www.askthebuildingexperts.com
85
71
inconsistent
4/6/2010
May-09
impersonal
flooring, design http://rscarpet.blogspot.com/
85
67
inconsistent
3/29/2010
Dec-07
personal
carpet design www.blog.ultron.com
85
82
inconsistent
12/21/2009
Jun-09
personal
carpet info http://carpetgirl.wordpress.com/
22
51
inconsistent
3/3/2010
Jun-09
personal

RETAILER
xxxxxx
xxxxxx
xxxxxx
xxxxxx
xxxxxx
xxxxxx
xxxxxx
flooring products http://www.flooringnow.com/
98
93
inconsistent
4/7/2010
Sep-07
impersonal
flooring, design http://blog.duralumcarpets.com
96
66
1x per week
4/25/2010
Oct-09
personal
wood flooring http://faq.woodyoulike.co.uk
96
97
2x per week
4/28/2010
Sep-06
personal
flooring, design http://blog.builddirect.com/
90
99
1x per week
5/10/2010
Dec-07
personal
flooring info http://infloormation.com/
85
90
2x per week
5/5/2010
May-09
personal
flooring products http://blog.mybigbobs.com
85
92
1x per week?
5/11/2010
Aug-09
personal
wood flooring http://blog.mckayflooring.co.uk/
85
95
1x per week
5/10/2010
Oct-09
personal
wood flooring http://www.mckayflooringblog.com/
85
88
monthly
5/6/2010
Jun-08
personal
flooring, design http://flooringgallery.blogspot.com/
77
53
inconsistent
2/24/2010
Feb-09
impersonal
flooring products http://www.colesfineflooring.com/blog/
69
79
inconsistent
4/5/2010
Aug-09
impersonal
Green flooring http://blog.builddirect.com/greenbuilding/
69
98
1x per week
5/10/2010
Jul-08
personal
flooring industry http://blog.builddirect.com/industryinsights/
64
95
1x per mo
May-10
Apr-08
personal
testimonials http://flooringstories.empiretoday.com/
64
89
3-4x per week
4/29/2010
Feb-08
personal
flooring products http://carpetonefh.blogspot.com/
62
49
inconsistent
9/1/2009
Mar-09
impersonal
flooring, design http://hwintertile.blogspot.com/
62
45
1x per mo
5/5/2010
Aug-08
personal
Green flooring http://alexandriacarpetone.wordpress.com/
62
86
1x per week
4/7/2010
Sep-08
personal
Green flooring http://workinggreenrdweis.blogspot.com/
62
57
2x per week
5/5/2010
Feb-09
personal
rugs, design, info http://rugnroll.blogspot.com/
62
42
inconsistent
3/25/2010
Sep-09
personal
flooring, design http://hemphillbrett.wordpress.com/
42
65
2-3x per week
5/14/2010
Feb-09
personal
flooring products http://www.mercercarpetone.blogspot.com
38
38
2-3x per mo
5/14/2010
Dec-09
personal
flooring, design http://johnsoncarpetone.blogspot.com/
37
21
inconsistent
4/9/2010
Aug-09
personal
flooring products asktheflooracle.com
31
49
inconsistent
1/26/2010
Apr-08
impersonal
carpet cleaning http://craigscarpetcleaning.blogspot.com/
22
31
3-4x per week
5/11/2010
Mar-09
impersonal
flooring http://bigbobherself.blogspot.com
22
35
inconsistent
5/15/2010
Feb-10
personal
flooring products http://justinlmorgan.blogspot.com/
22
15
1x per week
4/29/2010
9/27/2010
personal
flooring promos www.carpetoneboise.wordpress.com
22
30
inconsistent
2/25/2010
May-09
personal
flooring promos http://hptyler.blogspot.com/
22
16
1-2x per week
5/10/2010
Mar-10
impersonal
flooring products http://www.carpetsbyotto.com/
18
95
monthly
5/1/2010
Aug-08
personal
flooring www.yourfifthwall.com
12
58
2x per week
5/7/2010
Mar-10
personal
wood flooring http://bestwoodfloors.biz/
12
54
inconsistent
4/20/2010
Oct-09
impersonal
flooring industry http://blog.builddirect.com/buildingmaterialsprocurement/
11
96
inconsistent
Mar-10
Jan-09
personal
flooring, design http://www.zabitatz.com/profile/OntheFloor
11
51
inconsistent
1/26/2010
Apr-08
impersonal
wood flooring www.wideplankflooring.com/blog
11
89
4x per week
5/9/2010
Jan-08
personal
flooring, design http://floorcrunch.co.uk/
0
20
1-2x per week
5/12/2010
Dec-09
personal


Definitely, go explore for yourselves. Blogs, moreso than any of the other social platforms, represent the cornerstone for a content marketing strategy that integrates into the other social tools. Explore how these blogs differ from one another, which ones communicate relevant information to you, and how you might make sense of the medium for your business.

Best,
C.B. Whittemore

Note: Graphic above is Social Flooring Index Wordle from Flooring The Consumer

Monday, April 26, 2010

PlazaRugs.com & Twitter

PlazaRugs.comPlazaRugs.com is listed on the latest update to the Social Flooring Twitter Index. They actively use Twitter.

Nicole Trafton, who manages PlazaRugs.com's Twitter presence, recently contacted me. She had noticed my many questions in the post and offered to respond.

I'm very pleased to share with you perspective from Plaza Rugs about their use of Twitter.

C.B.: Nicole, tell me about Plaza Rugs.

NT: Plaza Rugs is a family business that started in 2002. It began as solely an online store that featured both designer and discount rugs from a variety of brands. They eventually grew in their online presence, which lead to a new physical store opening in St. Louis, MO in 2009. They currently feature over 8,000 rugs on PlazaRugs.com, and the family still runs the business.

C.B.: Who manages social media for Plaza Rugs?

NT: Plaza Rugs' social media is managed by a small interactive marketing business, Digital Media Midwest [note: website in transition]. We work very closely with Plaza Rugs to pinpoint their message and the type of audience they'd like to reach out to.

I work for Digital Media Midwest as a "Digital Media Account Manager", which pretty much includes website copy writing, SEO, social media, and interactive marketing. I've been with them for about a year and a half- they're based in St. Louis, and I work out of Chicago because I'm in graduate school here as well.

CB: PlazaRugs.com is active on Twitter. I'd love to hear your take on the value that Twitter brings you.

NT: We at Plaza Rugs try to actively engage in conversation, as this provides a lot of value. Viewing Twitter as just a means to spit out information about your company means you're not taking full advantage of the medium- there's a lot of dialogue happening out there, and we want to be a part of it. You can learn from your followers (and potential customers) just as much as they can learn from you.

C.B.: What about growing your Twitter followers, are you actively pursuing followers or are you more conservative? What is your strategy and why?

NT: We probably fall somewhere in between these two. We focus on gaining more Twitter followers, but we don't just follow anyone. Our strategy is to reach out to those who share our common interests, and that's not necessarily just rugs. We look for interior designers, home decorators, DIYers, and anyone with whom we can engage in dialogue. They may not be in the market for a rug, but we can swap ideas and learn a lot from our Twitter followers. Plus, their retweets and comments always help us gain a better and wider audience and help us learn new things.

C.B.: Do you have Twitter success stories to share?

NT: We were able to connect with a blogger on Twitter who wrote about her life as a mom, her four children, and products they enjoyed. We let her pick out a children's rug and sent it to her for free. She then blogged about it, which was not only good publicity for us, but it allowed us to have some direct feedback on one of our products. The post is here: Their Feet Were Cold and Now They Aren't Thanks to Plaza Rugs.

C.B.: How important is geography in building your Twitter network?

NT: We do not focus on geography because PlazaRugs.com is mainly an online store. Although we do have a physical shop in St. Louis, MO, so we've connected with many people in the St. Louis area.

C.B.: What about Facebook?

NT: Right now we're focusing most of our attention on Twitter, simply because we seem to engage in more dialogue and connect with more people. Plus, we are able to seek out people, respond to their comments, and follow them. We have a Facebook page, and we intend to adopt more of a local strategy for that in the future (i.e., offers, discounts and competitions for the local store in St. Louis). We also hope to use Facebook as a way to showcase our rugs, as we can display images and connect users to the Plaza Rugs site.

Thanks, Nicole!

What questions do you have for Nicole and Plaza Rugs?


To follow Plaza Rugs on Twitter, click on @PlazaRugs.

Best,

C.B. Whittemore

Tuesday, April 20, 2010

Social Flooring Facebook Index Update - April 2010 Update

Social Flooring IndexAnd, now, what you've all been waiting for... the Social Flooring Facebook Index updated for April 2010!

The last Facebook update of the Social Flooring Index was published in November 2009.

What's different?

You'll notice that I added a column to capture the percentage change in fans/friends since the last update.

In terms of yes/no for Convo? - I look for at least one interaction, acknowledgment, thank you, etc.

I separated out Facebook Fan pages with no activity, labeled them 'dormant' and listed them at the bottom of the list. Amazingly, even with no activity or interaction, many added Fans. Go figure.

I eliminated the Groups list - several of those had disappeared and many had little activity that had to do with specific businesses. Tracking whether the groups are managed or not isn't straightforward either. If you feel strongly about Groups, let me know.

Social Flooring Facebook Index Observations

  • I was pleased that many companies formerly with 'friend' profiles for themselves have shut those down and created Fan pages instead. I consider that good Facebook practice!
  • You'll notice that many businesses don't bother to interact with Fans: no acknowledgments, no thanks for your comments, no conversation...
  • Several Fan pages have gotten very comfortable interacting with their fans since the last update. The result: phenomenal % increases.
  • Pages with no oversight do attract Spam. I noticed one enterprising individual who left the same sales message on many of the Fan pages I checked out.
Once again, questions:
  • Those of you active on Facebook, but not engaged in conversation, I'd love to hear more about why you use Facebook and how it benefits your business? Why not engage with Fans?
  • Do you actively try to build your Fan base? How do you do so?
  • Those immersed in Facebook, how has it benefited your business? Do you look for specific feedback from Fans? What works best in engaging them?
  • Any Facebook success stories to share?
  • How many in your organization help manage your Facebook page?



As of 4/16/10
% since





Name
# of
11/18/2009
Fans, etc.
Convo
Last Upd.
Lowe's Home Improvement
100,108
25%
fans
yes
4/16/2010
The Home Depot
34,939
142%
fans
yes
4/16/2010
Lowe's Creative Ideas
21,254
50%
fans
yes
4/16/2010
Lowes
4,202
85%
fans
yes
1/27/2010
Mohawk
3,257
27%
fans
no
4/16/2010
CarpetMate Under Carpet Heaters
1,308
603%
fans
yes
4/1/2010
Flooring America
1,012
772%
fans
yes
4/16/2010
RugBuddy under Area Rug Heater
924
135%
fans
yes
4/8/2010
TileWarm Tile Floor Heaters
694
273%
fans
yes
3/24/2010
Carpets N More Las Vegas
693
3200%
fans
yes
4/16/2010
http://www.facebook.com/rugandrelic
641
na
fans
yes
4/16/2010
Palmetto Floors
592
38%
fans
yes
4/5/2010
Carpet One Floor & Home
573
128%
fans
yes
4/16/2010
Carpets N More, Colorado
567
2600%
fans
yes
4/16/2010
Avalon Flooring
559
na
fans
yes
4/15/2010
Carpet One Floor and Home- Wilmington
538
na
fans
yes
4/14/2010
Big Bob's DFW
531
na
fans
no
3/20/2010
Tile Magazine
465
45%
fans
yes
4/16/2010
Tile Magazine
464
na
fans
no
4/16/2010
Oscars CarpetOne, NJ
419
28%
fans
no
1/25/2010
Floor Covering Weekly
394
52%
fans
no
4/14/2010
BuildDirect
365
71%
fans
yes
4/16/2010
Carpet One Floor & Home, Panama City FL
325
37%
fans
yes
4/16/2010
HomePlus Longview TX
323
39%
fans
yes
4/15/2010
CarpetsPlus ColorTile
317
68%
fans
no
4/11/2010
Holloway Carpet One Floor & Home
302
23%
fans
no
4/13/2010
Karastan
301
34%
fans
no
3/22/2010
Oscars Carpet One Floor and Home [old?]
286
8%
fans
no
3/28/2009
Acadian Flooring America
260
na
fans
no
4/15/2010
Gold Star Carpet One Floor & Home
256
94%
fans
yes
3/25/2010
Mannington Floors
253
42%
fans
no
4/14/2010
Fans of Kenny's Carpet One
252
na
fans
yes
4/16/2010
Duralum Carpets, Inc.
233
357%
fans
yes
4/14/2010
Pierce Flooring and Design, Montana
217
99%
fans
yes
4/16/2010
Independent Carpet One Floor & Home
214
75%
fans
no
4/16/2010
Martin's Flooring
196
na
fans
no
4/8/2010
J&J/Invision
194
64%
fans
yes
4/1/2010
Bentley Prince Street
187
82%
fans
no
4/14/2010
Coyle Carpet One Floor & Home
182
37%
fans
no
4/9/2010
Big Bob's Flooring Outlet Yuma AZ
181
341%
fans
yes
4/14/2010
Baker Bros | Arizona Flooring | Arizona Floor | Phoenix Hardwood 169
na
fans
yes
4/1/2010
Johnson Carpet One Floor & Home
164
64%
fans
yes
4/15/2010
National Floor Trends
163
54%
fans
no
4/16/2010
Mannington Commercial
161
13%
fans
no
4/14/2010
DalTile
159
137%
fans
no
4/8/2010
Bradford Carpet One Floor & Home
145
174%
fans
no
4/16/2010
Big Bob's Flooring Outlet - Herself
136
na
fans
no
3/30/2010
L&M Carpet One Floor & Home
134
415%
fans
no
4/16/2010
Flooring Gallery
132
94%
fans
no
4/13/2010
ProSource Wholesale Floorcovering
128
97%
fans
no
4/13/2010
Aggieland Carpet One Floor & Home
121
75%
fans
no
4/7/2010
Foremost Interiors
121
1110%
fans
no
3/15/2010
Mercer Carpet One, Maryland
113
64%
fans
no
4/16/2010
Columbia Flooring
111
61%
fans
no
4/14/2010
ProSource Wholesale Floorcoverings
101
274%
fans
yes
4/12/2010
Carpets By Otto
94
19%
fans
no
3/24/2010
Florcraft Carpet One Floor & Home
94
38%
fans
yes
4/10/2010
Jabro Carpet One Floor & Home
94
96%
fans
yes
4/5/2010
Kensington Carpet One Floor & Home
91
102%
fans
no
4/16/2010
Carpet One Floor & Home - Carroll
87
85%
fans
yes
4/14/2010
Emerson Carpet One
87
na
fans
no
4/9/2010
Big Bob's Flooring Outlet - Flooring-Furniture-Mattresses
84
45%
fans
no
4/7/2010
Bear's Carpet One
73
na
fans
no
4/5/2010
Carpet One Floor & Home - Spirit Lake
70
218%
fans
no
4/14/2010
Carpet One Floor & Home - Ames
68
143%
fans
no
4/14/2010
Carpet One Floor & Home, Loves Park
67
168%
fans
yes
4/8/2010
Colonial Floor Covering Carpet One
63
200%
fans
no
3/25/2010
Baileys Carpet One Floor & Home
50
213%
fans
no
3/17/2010
Inside Design Carpet One Floor & Home
46
667%
fans
no
3/23/2010
Home Plus Tyler
41
na
fans
no
4/14/2010
CT Floor Covering Association
40
21%
fans
yes
4/7/2010
FLOORING BY COGDILL
32
19%
fans
no
4/13/2010
Coles-Fine-Flooring/126010313641
26
na
fans
no
4/14/2010
ProSource of Phoenix
10
43%
fans
no
4/16/2010
Big Bob's Alaska
8
na
fans
no
4/1/2010
Unique Wood Floors
7
na
fans
no
4/15/2010
WoodYouLike
4
na
fans
yes
4/16/2010
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Floor Leaders, Ft. Lauderdale
1,759
49%
friends
no
4/6/2010
McKay Flooring Glasgow
1,595
116%
friends
no
4/15/2010
Wd Flooring
1,516
194%
friends
no
4/16/2010
Speedheat Floor-Heating
1,209
58%
friends
no
4/15/2010
Herron Carpet One
855
na
friends
no
4/6/2010
Home Plus Longview now Tim Holland
500
131%
friends
no
?
Rhodes FA, Gulfport/Biloxi MS
223
-2%
friends
no
na
Kerns Carpets
208
49%
friends
no
3/10/2010
Abbey Carpet, Philadelphia PA
191
16%
friends
no
na
Bentley Prince Street
190
17%
friends
yes
4/8/2010
Floor Décor
180
na
friends
no
4/16/2010
Alexandria CarpetOne, Washington DC
170
115%
friends
yes
4/15/2010
Mohawk Flooring
158
86%
friends
no
3/31/2010
Premiere Flooring America
106
14%
friends
yes
1/29/2010
Floor Trader Richmond
92
300%
friends
no
3/29/2010
Broadway Carpet NYC
90
14%
friends
no
7/23/2009
Floor Data
64
na
friends
no
4/5/2010
Jim Boyd's Flooring America
62
265%
friends
no
11/9/2009
Ramey Carpet One
61
49%
friends
no
1/19/2010
Berks Carpetone
56
51%
friends
no
3/6/2010
Floor Trader Indy
43
79%
friends
no
3/4/2010
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Dormant Facebook Fan Pages









Shaw Industries
566
95%
fans
no
2/2/2009
Cramers Carpet One Floor & Home
147
29%
fans
yes
12/9/2009
Relax it's Lees
111
10%
fans
no
9/4/2009
The Floor Trader - Jacksonville
102
1%
fans
no
7/18/2009
Ramey Carpet One Floor & Home
99
8%
fans
no
6/9/2009
Pucci Carpet One Floor & Home
98
42%
fans
yes
4/14/2009
The Floor Trader Orange Park
89
0%
fans
no
6/27/2009
Alexandria Carpet One Floor & Home
86
13%
fans
no
1/18/2010
Carpet One Floor & Home National Green Select Day
82
-1%
fans
no
8/11/2009
Century Carpet One Floor & Home
80
45%
fans
yes
2/12/2010
Carpet One Floor and Home Design Center
68
143%
fans
no
6/28/2009
BPS Rugs.com
65
38%
fans
no
2/19/2010
Floors To Your Home
63
26%
fans
yes
12/18/2009
Glines Carpet One Floor & Home
63
200%
fans
no
na
George's Carpet One Floor & Home
61
205%
fans
no
2/18/2010
Modern Carpet One Floor & Home
60
253%
fans
no
4/7/2009
Walkers Carpet One Floor and Home
59
195%
fans
no
3/9/2010
Plaza Rugs.com
58
na
fans
no
10/7/2009
Flooring America by CarpetSmart
54
20%
fans
no
2/10/2009
SCS Carpet One Floor & Home
53
194%
fans
no
2/14/2010
Carpet One Floor & Home - Dallas/Ft. Worth
50
614%
fans
no
6/17/2009
Olson Carpet One Floor & Home
50
456%
fans
no
na
Ultron Carpet Fiber
43
34%
fans
no
1/19/2010
Flooring America Supercenter
40
11%
fans
no
6/11/2009
Flooring America of Rapid City, SD
38
6%
fans
no
11/6/2009
Strathmore Floors-Design-Cabinets
38
na
fans
yes
3/7/2010
Majestic Abbey Carpet & Floor
31
82%
fans
no
11/24/2009
A A Carpet and Rugs
24
20%
fans
no
7/25/2009
Anderson Hardwood Floors
21
50%
fans
no
3/2/2010
Great S.E. Flooring America
15
50%
fans
no
na
ProSource of Denver
13
86%
fans
no
5/11/2009
Cannon Carpet One Floor & Home
12
50%
fans
no
na
Big Bob's Outlet Overland Park, KS
6
na
fans
yes
10/6/2009
Carpet Corner is… Flooring America of Bradenton
5
25%
fans
no
8/25/2009


I encourage you to explore these accounts on Facebook. You'll learn quite a bit. To visit any of these accounts yourself, simply go to http://www.facebook.com and search for the company name.

Note: you can find me on Facebook by clicking on SimpleMarketingNow.

Thank you for contributing names to this Social Flooring Facebook Index listing. If you know of others I have missed, please do let me know.

Best,
C.B. Whittemore

Note: Graphic above is Social Flooring Index Wordle from Flooring The Consumer